Accessing Emergency Roadside Assistance
At evee, your safety is our priority. That's why we've partnered with NRMA to ensure you have access to emergency assistance whenever you need it. All vehicles on the evee platform come with complimentary roadside assistance, which includes call-out and towing services at no extra cost.
You can request roadside assistance in the following situations:
- Depleted Battery Charge
- Flat Tyres
- Vehicle Breakdowns
- Vehicle Lock-out
In the event of an emergency, please reach out to NRMA's assistance line at 1300 369 349.
When you contact NRMA, be prepared to provide the vehicle's registration number. You may also need to mention that you are renting the vehicle through evee.
Remember to keep your host informed about the situation and provide updates as they become available. Your host is there to support you and will appreciate being kept in the loop.
If you need further advice on handling an emergency situation, please call evee's emergency line on (02) 5564 0003.